新的ICA中文学习平台正式粉墨登场！

如何开始 Get Started 4

• 如何开始学习 Getting Started
• 学习小组 Study Groups
• Trouble downloading the modules
• Is there an order to taking classes?

电话课堂和讨论课 Teleclass & Labs 6

• 电话课堂礼仪 Teleclass Etiquette
• 电话课堂与讨论课的区别 Difference between Teleclass and Labs
• 课堂临时取消了怎么办？ What if no trainer in the teleclass?
• 如何拨入线上课堂，进行时区转换 How to dial into a teleclass
• ICF教练道德准则的要求 - 会谈保密性原则 code of ethics

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Student Administration 10

• 课程时长框架 Program Time Frames
• 满意度保证 - Learning Guarantee
• 问卷调查 Survey
• 推荐给朋友 Refer a Friend
• 社交连接 Social Media

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Mentor Coaching 3

• 教练辅导课 -- Mentor Coaching
• 教练辅导课介绍 -- What to expect in Mentor Coaching
• 教练辅导课和讨论课的区别 -- How Mentor Coaching Different to Labs

同侪教练 Peer Coaching 6

• 何为同侪教练 What is peer coaching?
• 同侪教练 - 会谈要求 Session Requirements
• 同侪教练 - 课程要求时数以及规则 Program Requirements and Guidelines
• 同侪教练- 如何寻找教练或客户 How to find a Coach or Client
• ICA同侪教练算付费教练还是公益性的?

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表现评鉴 Performance Evaluation 7

• 观察下的教练口试政策 Observed Coaching-Oral test Policy
• 观察下的教练——我会得到什么样的反馈？Observed Coaching- what feedback will I get?
• 观察下的教练——如果缺课了怎么办？Observed Coaching- what if I missed a session?
• 观察下的教练——谁是我的客户 Observed Coaching- Who is my client?
• 观察下的教练——知识评鉴——笔试 Observed Coaching - Knowledge Evaluation - Written Exam

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毕业和评鉴 / Graduation and Assessment 5

• 毕业和评鉴有何区别？Difference between Graduation and Assessment
• 笔试（在线知识测验）Written Test
• ACC and PCC Credential Applications
• When Will I Get My Certificate? 我何时能够获得证书？
• Your Portfolio is Unique to You 您的个人作品集对您来说是独一无二的